Privacy Policy

1. Introduction

Scaling Solutions Pte Ltd ("Company", "we", "our", or "us") is committed to protecting your privacy and ensuring you have a positive experience on our website and when using our services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with the Personal Data Protection Act (PDPA) 2012 of Singapore and other applicable laws.

2. Personal Data We Collect

We may collect personal data in the following categories:

3. Purpose of Collection and Use

We collect and use personal data for the following purposes:

• To provide and improve our services and products
• To process partnership registrations and applications
• To communicate with you regarding updates, offers, and opportunities
• To conduct business analysis and market research
• To comply with legal and regulatory obligations
• To prevent fraudulent activities and ensure security
• To send promotional materials (with your consent)
• To respond to inquiries and provide customer support

4. Legal Basis for Processing

Under the PDPA, we process personal data based on:

• Consent: We obtain your explicit consent before processing sensitive personal data
• Contract Performance: Processing necessary to perform our services and fulfill agreements
• Legal Obligation: Processing required by Singapore law and regulations
• Legitimate Interest: Processing necessary for our business operations and partner communications

5. Data Sharing and Disclosure

We may share your personal data with:

• Our service providers and business partners (under strict confidentiality agreements)
• Government agencies and regulatory authorities (as required by law)
• Other business entities in the case of mergers, acquisitions, or corporate transactions
• Law enforcement (when legally required)

We do not sell your personal data to third parties for marketing purposes. All disclosures are made on a need-to-know basis.

6. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• SSL/TLS encryption for data in transit
• Secure data storage with access controls
• Regular security audits and updates
• Employee training on data protection practices
• Incident response procedures

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but strive to use commercially acceptable means.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by Singapore law. When data is no longer needed, we securely delete or anonymize it. Retention periods may extend if required for legal compliance or dispute resolution.

8. Your Rights Under the PDPA

As a data subject in Singapore, you have the following rights:

• Right of Access: Request access to your personal data held by us
• Right of Correction: Request correction of inaccurate or incomplete data
• Right to Opt-Out: Decline consent to marketing communications
• Right of Withdrawal: Withdraw consent for processing (with exceptions)
• Right to Withdraw Consent: Cease receiving marketing materials by unsubscribing

To exercise any of these rights, contact us at ScalingSolutionsPte@gmail.com

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website usage. You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

10. Children's Privacy

Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal data from children. If we discover that a child has provided personal data, we will delete it immediately.

11. International Data Transfers

If we transfer personal data outside Singapore, we ensure appropriate safeguards are in place, including standard contractual clauses and adequacy assessments, in compliance with PDPA requirements.

12. Complaint and Escalation

If you have concerns about how we handle your personal data, you can:

• Contact our Data Protection Officer at ScalingSolutionsPte@gmail.com
• Lodge a complaint with the Personal Data Protection Commission (PDPC) at www.pdpc.gov.sg

13. Policy Updates

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services implies acceptance of the updated policy.

14. Contact Information

For privacy-related inquiries, please contact: